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Sagacity Secure Transfer Portal Privacy Policy

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Any information you provide about yourself (“personal information”) to Sagacity Solutions Ltd will only be used in accordance with this privacy policy.

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This privacy policy outlines how we collect and deal with personal information and your rights regarding the p­­­ersonal information you provide to us. This privacy policy only applies to the information provided when signing up for the use of the Secure Transfer Portal.

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1. Collection of Information

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We collect personal information from you through your interaction via our Secure Transfer Portal website or other media. This may occur when you use our portal or sign up to one of our services which require a method of secure data transfer.

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The information we collect for our Secure Transfer Portal includes name, phone number, email address and password. We may also ask for additional information if required for verification. Unless stated, the data fields we request must be completed. We will not normally collect any sensitive personal information from you. In the event that we do, we will request your express consent to do so.

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In addition to your personal information detailed above, we may also collect the following information relating to your equipment and location:

  • Your device’s browser details – these will be used for verification purposes. If the details of your browser do not match a previous browser or when signing into a browser for the first time, we can detect the browser you are using and ensure that your account is not used on an unauthorised device without your permission.
  • Your IP (Internet Protocol) Address – your IP Address may also be collected for the similar use as outlined above to provide verification of unauthorised login to the service.
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    We do collect and use cookies for this service. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

    The cookies which are used within this service are from Google Analytics, the cookies are used to collect information about the site usage from visitors and users. We use the cookies to compile reports to help us improve the usability and security of the site. The information collected is anonymous and can not be used to identify the user. To find out more information about Google Analytics and their cookies you can click here.

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    2. Use of Information

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    We will use your personal information to provide you with access to the Secure Transfer Portal, administer your account and communicate with you about our service (e.g. to enable you to log in to your account, verify and authenticate yourself) and/or to analyse and improve the services we offer.

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    If we do change our policy in regard to the use of your personal information, we will ensure you are notified.

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    3. Sharing Information

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    We will not sell, trade, rent or otherwise pass on your personal information to others, including any personal information that we collect, except as described here or with your prior consent.

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    We may share personal information with providers who support us in delivering the services on our behalf. Such third parties will be provided with personal information necessary to perform the services, these third parties will not be authorised to use such information for any other purposes.

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    Only where you have agreed to receive marketing communications from third parties, will we pass on your personal information for this purpose.

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    We may carry out research or analysis, which contains your personal information, via our sites. Any “pooled” responses to questions may also be shared with our partner organisations.

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    We may also disclose personal information about you to comply with applicable laws and when requested to do so by law enforcement agencies or government bodies.

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    We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided to us in a manner that is consistent with this privacy policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

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    5. Transferring Data

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    We store the data we have collected about you in our secure databases which are situated in the UK. If you use our Secure Transfer Portal outside of the UK, your data will still be transferred to and stored in the UK and processed under the terms of the Data Protection Act 2018 and the General Data Protection Regulation 2018. If you are not in agreement for your information to be stored and managed in this way, please do not register your personal details for this service.

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    6. Your Rights

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    Under the Data Protection Act 2018 and General Data Protection Regulation 2018 you, as an individual, have certain rights to the personal information we hold about you.

  • The right to be informed about the collection and the use of their personal data
  • The right to access personal data and supplementary information
  • The right to have inaccurate personal data rectified, or completed if it is incomplete
  • The right to erasure (to be forgotten) in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
  • The right to object to processing in certain circumstances
  • Rights in relation to automated decision making and profiling
  • The right to withdraw consent at any time (where relevant)
  • The right to complain to the Information Commissioner
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    If you would like to submit a request to exercise your rights outlined above, please contact us at sagacity-support@sagacitysolutions.co.uk and we will deal with your request.

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    7. Leaving our website and moving on to third party websites

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    When you click on advertisements or links on any of our sites, you will leave that site and go to a third-party site which is outside of our control. We do not accept responsibility for the content and have no control over these sites. Our Privacy Policy does not apply to these companies, sites or content and if such third-party sites collect Personal Data, we cannot control how this data is processed, stored or used. We advise that you read their data collection statements which accompany any registration and their Privacy Policies before you submit your personal information.

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    8. Changes to our Privacy Policy

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    We reserve the right to change our privacy policy from time to time to comply with relevant legislation or otherwise and all changes will be posted here. Where the changes are significant, we may also email all our registered users with the updated privacy policy.

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    9. Contact Us

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    If you have any questions or comments about this privacy policy, please contact us at sagacity-support@sagacitysolutions.co.uk .

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